FAQ

What is the Sepid?

We are about to become your favorite place for men’s accessories

How do I know that my order has been received?
Once you place your order, you will receive a confirmation email confirming that your order has been received. Please refer to our section on shipping and handling for more information.

How do I track my order?
You can track your order with your tracking order at https://www.canadapost.ca

What if I am not satisfied with my purchase?
Please refer to our policies and procedures link.
I love your products, but live outside the United States. Will you be able to ship to me?
Yes, we will. Our carrier is CANADA POST which provides worldwide service. Additional shipping fees will be applied.

How will know that your order went through because you will receive and order confirmation email from us when the create card transaction completes. If you didn’t receive this email confirmation check your spam folder.

Your tracking information will then be emailed to you upon shipment hang on to this email so you can track your package